Frequently Asked Questions

All About Certificates

  • Account Set Up

    We will only issue a certificate to one name per email address.

    If you have other families members that would like a certificate, please have each member sign up for an individual account.

  • Training Certificates

    Only the classes marked as "flagship courses," have "training certificate" listed in the description or on the image, or have an hour marking in the title, will issue a training certificate.

    Training certificates are not issued on courses labeled as "Quick Rescues."

  • How to Find Your Training Certificate

    Sign into your account.

    Use the dropdown next to your name.

    Select “My Account”

    On the left side, select “Certificates”

    You will see a list of completed courses. Select “View” under the “Certificate” section to view your certificate.